Rapid Replacement for Mission-Critical Cooling in the New York Region
Set in one of the most data-intensive regions in the U.S., this project involved delivering two high-efficiency chillers to a mission-critical data center in the NY region. The facility operates 24/7, housing critical IT infrastructure that demands precise, reliable cooling under varying load and weather conditions.
Location | New York Region |
Industry | Data Center |
Product | AD120 with 3x TT350 oil-free magnetic bearing compressors |
The Challenge
- Fixed operational deadline — the data center’s go-live date could not shift.
- Tight production environment — Montreal manufacturing plant already at full capacity with other builds.
- Component bottlenecks — long-lead water pump from Armstrong created supply risk.
- Direct coordination — no major contractor, so all communication ran directly between Smardt, the client, and suppliers.
Due to one of the two chillers being severely damaged during transportation by a third-party contractor, Smardt reorganized its factory schedule to free up immediate build space, reprioritize projects, and accelerate sourcing. Thanks to strong coordination across the engineering, manufacturing, supply chain, and quality teams, the unit was delivered in just three months.
The Solution
- Replacement chillers delivered 5–9 months faster than industry standard.
- Early commissioning confirmed stable efficiency and reliable operation.
- Maintained the client’s data center commissioning schedule with zero downtime risk.
- Strengthened trust with a key account, leading to discussions on future projects.
- Oil-free technology with low-GWP refrigerant supports client ESG and compliance targets.
The Result
Setting the Pace for Mission-Critical Cooling
The NY Region project highlights Smardt’s ability to respond rapidly to unforeseen setbacks while delivering technically advanced, sustainable cooling systems. By aligning plant, supplier, and site operations, the team maintained a high-value data center on track and strengthened Smardt’s role as a trusted partner in mission-critical HVAC solutions.
