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SMARDT SUPPORT

 

Smardt product support is our team of individuals who can support questions regarding existing and new chiller installations. Factory direct phone and email support for the US is divided into two regions, East and West.

All emails can be sent to [email protected]. Phone: 514 683 5585

For direct contact to individuals responsible for your region:

North East Joseph D'Antonio [email protected] 514 426 8989  
North East Lloyd Curtis
[email protected]
514 426 8989  
South East
Lani Spencer
[email protected]
  850-619-4880
South East
George Gordon
[email protected]
  434-770-1012
West
James Bottoms
[email protected]
  661-565-3199
West
Corey Anson
[email protected]
  480-433-2437
West
Raymond Jacobus
[email protected]
  818-378-1931

In addition to our factory direct product support, Smardt has recently launched a program of Smardt Authorized Service Contractors. These contractors are assigned by state and are the recommended companies by Smardt to perform independent after market maintenance, start up and commissioning. Smardt may use other trained contractors at a factory supervised level to perform similar tasks, but the contractors listed below have reached our highest level of certification; have demonstrated long term commitment to maintaining a staff of highly qualified technicians dedicated to Smardt Chiller service and have significant experience working on Smardt Chillers. Due to that criteria and the recognition that these contractors can work independent of Smardt supervision, we have a limited number of authorized service contractors at this time and will be working to expand our coverage of this network. Currently our SASC network includes the following companies:

Below is a link to SMARDT's Quick Support tool. This application will enable a qualified SMARDT support technician to view the user's computer screen and help troubleshoot SMARDT chiller performance issues.